Bonus Terms and Conditions

  1. Each player has two balances - a real and a bonus one. Any bonus is credited to the bonus balance.
  2. The availability of bonus (bonuses) on the Site for a particular player is based exceptionally on its presence in the player’s profile. If any of the bonuses are not intended for the player, then such a bonus will not be displayed among those available in the profile. Bonus offers may be received via e-mail, SMS or other ways of communication. Those bonuses (along with the winnings from them), that are not intended for the player - may be forfeited.
  3. Some bonuses may not be available for certain countries. For example: Japan, Finland, Brazil etc.
  4. Real balance is used for bets first. Only when the amount on the player's real balance equals to zero, he starts playing for bonus money.
  5. Any bonuses and gift free gift spins (free spins) are available for wagering within 5 days. If after this period any of the bonuses is not wagered, they will be automatically voided. The exception is those bonuses whose validity period is indicated in their detailed conditions.
  6. All winnings received when playing for bonus money are credited to the player's bonus balance.
  7. Some game providers may not be available in some jurisdictions. In case if the free spins that you received for any promotion are not available in your region, please contact the Support Service to replace the free spins. Promotional spins will be provided in Sold It (Evoplay Entertainment) slot with a bet size of 0.20 USD/EUR/CAD/NZD/CHF/BGN, 10 RUB/INR, 750 COP, 50 KZT/HUF, 0.7 BRL/PLN/RON/PEN, 2 DKK/NOK/SEK, 20 JPY/ARS, 5 UAH/CZK/MXN, 200 CLP, 7 THB, 5000 VND. For the successful launch of these free spins, you need to make a paid spin in this game using real balance.
  8. Casino bonuses can't be wagered in the live casino, table games, and instant games. This includes:
    • Live and table games: roulettes, blackjacks, pokers, baccarats, game shows, money wheels, kenos, craps
    • Instant games: scratch cards, mines, plinko, keno, dice, bingo, wheels
  9. Upon claiming a no-deposit bonus, players should be aware of a maximum cashout limit on winnings from the bonus. This limit is clearly stated in the bonus terms. If a player's winnings surpass this limit, the excess will be deducted when they withdraw. This rule aims to ensure fair play and equal distribution of bonuses.
    - When a player makes a deposit after claiming the no-deposit bonus, the maximum cashout limit will be increased by the amount of the deposit.
    - Once the withdrawal is made, this limitation is voided.
    - The rule applies if the withdrawal amount including the wagered no-deposit bonus exceeds 500 EUR.
    - To continue playing without limitations regarding the amount of winnings, you need to first withdraw the winnings gained from wagering a no-deposit bonus and then make another deposit.
    Example: If a player gets 50 Free Spins as a no-deposit bonus and wins 100 EUR, after meeting wagering requirements and a maximum cashout of 500 EUR is set, any winnings above 500 EUR will be removed at withdrawal. However, if the player subsequently makes a deposit of 100 EUR, the maximum cashout limit will be increased by the amount of the deposit. Therefore, the new maximum cashout limit would be 600 EUR (500 EUR initial limit + 100 EUR deposit).
  10. At least one deposit must be made by a player who used any of the no-deposit offers to meet the KYC requirements and following the AML policy.
  11. While wagering the bonus, all bets are counted as 100% in all the slot-games*.

    *Exception: Bonus wagering prohibited in the following slots:
    Only 50% of the bets in the following games are included in the turnover:
    Gamomat (all)
    Big Bass Bonanza (Pragmatic Play)
    Bigger Bass Bonanza (Pragmatic Play)
    Book of Dead (Play'nGO)
    Dawn of Egypt (Play'nGO)
    Doom of Dead (Play'nGO)
    Fire Joker (Play'nGO)
    Gates of Olympus (Pragmatic Play)
    Rich Wilde and the Shield of Athena (Play'nGO)
    Rise of Merlin (Play'nGO)
    Valley of the Gods 2 (Yggdrasil)
    Wagering bonus is prohibited in all games of the following providers:
    Alchemy Gaming
    All41 Studios
    Amusnet Interactive
    Crazy Tooth Studio
    Gameburger Studios
    Gaming Corps
    Golden Hero
    Golden Rock Studios
    Neon Valley Studios
    Push Gaming
    Red Tiger
    TaDa Gaming
    True Lab
    Turbo Games
    Only 15% of bets are counted while wagering in the Aviator (Spribe), Big Bass - Hold & Spinner (Pragmatic Play)
  12. In case we determine the player is using a bonus or any other promotional offer for the sole purpose of obtaining a positive result using known methods aimed at safe wagering of this bonus, the player will be immediately deprived of the current real and bonus balances, and may as well get blocked for the bonus abuse. This may also include:
    • Leaving large bets on the table, for example, in blackjack, and returning to the game after bonus wagering has been completed.
    • Playing games with bonus money to build up in-game value, lose the bonus funds, and then cash out on the built-up value during real-money play,
    • Using strategies that take advantage of any software bug or failure.
  13. Winnings from bets that were made partly from bonus and real balances will be proportionally distributed. Winnings from a bet that was made from bonus balance will be credited to the bonus balance and winnings from a bet that was made from real balance will be credited to the real balance accordingly.
  14. The maximum bet allowed when playing with bonus money is 5 EUR/USD/CAD/NZD/CHF, 10 BGN, 350 RUB, 150 UAH/THB, 500 JPY/INR, 2500 ARS, 20 PLN/RON/PEN, 3500 CLP, 130 CZK/MXN, 2000 KZT/HUF, 25 BRL/DKK, 20000 COP, 250 PHP, 130000 VND, 50 NOK, 50 SEK per spin (incl. doubling (risk-game)) until your wagering requirements have been completed. The in-game “buy-feature” purchasing counts as a spin. Violation of this rule at any stage of the gameplay regardless of the game outcome will lead to cancellation of all player’s balances (real and bonus balances) and/ or to account closure. The decision is made entirely at the discretion of VulkanVegas administration.
  15. The player can track the process of wagering in his / her personal account or within the left side-bar during the gameplay.
  16. Players may request a withdrawal of their deposited amount prior to meeting the wagering conditions. However, all the granted bonuses (cash bonus balances, free spins, Wheel of Fortune spins, etc.) will be forfeited at a creation of the withdrawal.
  17. Player may switch an active bonus in his account in case he participates in several promotions. Each bonus must be wagered individually.
  18. All bonuses are limited to one single player, an IP address, a computer device, one family, residential address, telephone number, credit or debit card and / or electronic wallet, e-mail and networks where computers are shared (for example, university, public library, work network, etc.). Should Vulkanvegas administration have a reasonable suspicion that the Account Holder has committed a bonus abuse (as such indicated in point 10, 14 and 16 of these terms), either on their own or as part of a group, Vulkanvegas reserves right to:
    • forfeit the bonus allocated to the player and any winnings from that bonus;
    • revoke, deny, or withdraw a bonus offer from a player;
    • void the player's real money balance;
    • block an access to Vulkanvegas;
    • terminate the Account Holder’s account with immediate effect.
  19. The English version of these terms and conditions supersedes all other versions in the event of any discrepancies.
  20. It is strictly forbidden to abuse any game rounds by their postponement, including free spins or bonus games while playing with bonus money. Any postponed games, bonuses and/or free games lead to the cancellation of winnings and confiscation of the player’s balance.
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