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What is cashback and how to get it?

Cashback – is a return of lost funds which we credit to your bonus balance following the results of gaming activity during the week. If the refund is available to you it will be automatically credited to your account at 00:00 GMT each Monday.

How we calculate cashback.

The amount of cashback is calculated by the formula:

Cashback=(In-(Out+Prizes))*k=Cashback(weekly),

where:

  • k - coefficient of cashback (depends on the status of the player in the loyalty program);
  • In - the amount of deposits from the beginning to the end of the week (00:01 on Monday to GMT until 23:59 Sunday GMT);
  • Out - the sum of the withdrawals from the beginning of the week until the end of the week (00:01 on Monday GMT until 23:59 GMT GMT);
  • Prizes - all bonuses received from 00:00 GMT on Monday until 23:59 GMT Sunday.

Is cashback available to all players?

Refund is available to all players who have reached the status of Amateur in our Loyalty Program in case that weekly amount of deposits with deduction of bonuses received is not less than $15
The formula for calculating the lost funds:

(In-(Out+Prizes)),

where:

  • In - the amount of deposits from the beginning to the end of the week (00:01 on Monday to GMT until 23:59 Sunday GMT);
  • Out - the amount of deposits from the beginning to the end of the week (00:01 on Monday to GMT until 23:59 Sunday GMT);
  • Prizes - all bonuses received from 00:00 GMT on Monday until 23:59 GMT Sunday.

The higher your status is - the greater percentage of return from the lost you will get:

  • Amateur and Specialist – 3%
  • Expert and Professional – 5%
  • VIP Bronze and VIP Silver – 7%
  • VIP Gold and VIP Platinum – 9%
  • VIP Diamond – 12%

How can I find the amount of my cashback?

The available amount of the cashback is displayed in the "Bonuses" section.

What is the wagering for cashback?

Cashback is credited to the bonus balance with x5 wager.

How many days are given to complete the wagering?

You will need to complete the wagering during 5 days from the moment of cashback enrollment.

What is the maximum amount of a possible cashback?

Maximum amount of cashback per week is $2,000.

Examples of calculating the cashback

Example №1

The weekly deposit amount of player X with the status of VIP Gold is equal to $100. During this week, player X received $15 of bonuses and made a $30 of withdrawals in total. In this case, the sum of the lost funds for Player X will be:

100-(15+30)= $55

Hence the amount is not less than $15 - the cashback for Player X is available and will be:

55*0,09= $4,95

Example №2

The weekly amount of deposits of player Z with the status of VIP Gold is $200. During the same week, player X received $100 bonuses and made a $170 of withdrawals in total.

The amount of lost funds in this case will be:

200–(100+170)= -$70

In this case, cashback for player Z is not available.

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